Client: Sandler Sales Training Institute, Inc.
Challenge
Sandler Sales Training Institute is a small business specialized in sales force development with multiple clients throughout Florida. Based in Tampa, the company wanted a flexible phone system that could be customized on demand to fit employees’ changing schedules based on their location and availability.
Solution
Direct Partners delivered a broadband voice application specifically tailored to meet Sandler Sales Training Institute’s needs. The new solution allows company employees to leverage the system capabilities at anytime, from virtually anywhere, to improve their productivity and efficiency. It also allowed them to keep a professional image and consistent service level – even when working from home.
“We couldn’t have asked for a more responsive business partner than
Direct Partners,” said Mark Fitzgerald from Sandler Sales Training Institute. “The solution and service they delivered were simply unparalleled. They were instrumental to our growth.”
Result
Sandler Sales Training Institute now counts on a flexible, scalable voice system that continually adapts to meet their changing needs.
“With Direct Partners’s broadband voice application, we were able to achieve multiple objectives: Increased efficiency. Better customer service. Time savings. Better business image to our prospects,” said Fitzgerald. “Traditional phone systems simply don’t meet the changing demands of growing businesses in this fast-paced environment.” |
